Delivery Policy

We make sure every order arrives on time and in perfect condition. Below you will find all the essential information about our delivery options and terms.

Delivery Methods

We offer several convenient ways to receive your order:

• Courier delivery — straight to your door at the specified address.

Delivery Costs

• Delivery is free.

Delivery Times

• Within the city: 1–2 business days.
• Across regions: 2–5 business days.
• International delivery: from 7 business days (depending on the country and customs regulations).

We always strive to deliver as quickly as possible. In case of any delays, you will receive a notification.

Order Tracking

Once your order is placed, you will receive a confirmation email with a tracking number.
The online tracker allows you to see where your order is in real time.

Receiving Conditions

• With courier delivery, the order is handed over personally.
• For pick-up points or self pick-up, you will need the order number and an ID.
• If the order is made on behalf of a company, an authorization letter or company stamp may be required.

Important Information

• On the day of delivery, the courier will contact you to confirm the time.
• Please check the package integrity upon receipt.
• If the product is damaged during delivery, please fill out a damage report with the courier or pick-up point staff and contact us.

Contacts

If you have any questions about delivery:

• Email us at info@prnk.lv
• Or use the contact form on our website

We are always here and happy to help!