Private policy

Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of your personal data is PRNK, located at Rīga, Ernesta Birznieka-Upīša iela 13.
You can contact us at:

  • Email: info@prnk.lv

2. What Data We Collect

We may collect the following personal data when you use our website or services:

  • Contact details (name, email address, phone number, delivery address)
  • Account information (login, password)
  • Order history and payment details (excluding full credit card numbers)
  • Technical data (IP address, browser type, device information, cookies)

3. How We Use Your Data

Your personal data is processed for the following purposes:

  • To process and deliver your orders
  • To provide customer support
  • To send important notifications regarding your orders or account
  • To improve our website and services
  • To send marketing offers (only with your consent)

4. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (order processing, delivery)
  • Legal obligations (tax and accounting requirements)
  • Legitimate interests (website security, fraud prevention)
  • Your consent (newsletters, promotions)

5. Data Sharing

We do not sell your data. Your information may be shared only with:

  • Delivery and logistics partners (for shipping your orders)
  • Payment service providers (for processing payments)
  • IT and hosting providers (for website functionality)
  • Public authorities, if required by law

All third parties are contractually obligated to protect your data.

6. Data Retention

  • We store your personal data only as long as necessary for the purposes it was collected.
  • Data required for accounting and legal compliance may be stored for up to 10 years.
  • Once the retention period expires, data is securely deleted.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data

Request correction or deletion of your data

Restrict or object to processing

Withdraw consent at any time

Request data portability

File a complaint with the Data Protection Authority of your country

8. Cookies

Our website uses cookies to ensure proper functionality, analyze traffic, and improve user experience.
You can manage cookies in your browser settings.

9. Data Security

We apply technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact

If you have questions about this Privacy Policy or the processing of your data, please contact us:

  • Email: info@prnk.lv
  • Address: Rīga, Ernesta Birznieka-Upīša iela 13